Client Communication and Billing
Our foremost desire is to provide our clients with customized, personal and immediate service. For this reason, if your calls do not reach Colleen Manley or one of her team members (Dianna Campbell or Ralph Romero) at the office (602-252-0188), it will be redirected to Colleen’s cell phone (480-220-6881). We are committed to being available to our clients 24 hours a day.
We greatly appreciate, and find it an honor being engaged by our clients and their families. Once a relationship has been established, our clients and their families become a member of our extended client family. We are not a "boilerplate" firm, so the relationships we develop with our clients are more personal and, consequently, much more enjoyable for everyone. To be able to design any legal plan well, it is fundamental to get to know the family first.
We are sensitive to our client’s concerns regarding legal fees. As a result, we have customized our fee structure to meeting the unique needs of each individual client. We design the relationship with every client, even as it relates to legal fees, on a client-by-client basis. Some clients prefer detailed billings with hours and others prefer an annual, semi-annual or quarterly statement. And still, some would rather have a fixed fee based on each project. Whatever the arrangement may be, because of proper communication up front, there are no surprises and both the client and attorney are satisfied. Any questions about fees or billing may be directed to our billing coordinator, Dianna at 602-252-0188 x222.